MPP Database

Our Voices, Our Lives, Our Way is a joint initiative between LGBTIAQ Health Australia (LHA) and the National Ethnic Disability Alliance (NEDA) codesigned by and for LGBTIQ+ people with disability (their language). Its purpose is to empower and build the self-advocacy skills of Queer Disabled people.

Contact Information
ourvoices@lgbtiqhealth.org.au

Queer Sisterhood Project is a peer-run support and advocacy group aimed to provide a space of community and belonging to queer refugee women.

Contact Information
queersisterhood@gmail.com

Refugee Action Collective is a democratic grassroots collective representing a broad cross-section of the community.

The Collective was established as, and continues to be, a voluntary activist group. It is a non-profit entity with the objective of protecting refugee rights through its campaign activism.

Contact Information
refugeeactioncollective@gmail.com

Kids Helpline is Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25. Qualified counsellors at Kids Helpline are available via WebChat, phone or email anytime and for any reason.

Contact Information
1800 55 1800

Lifeline provides 24/7 free compassionate support for anyone in Australia who might be in crisis. No judgement. No conditions. No agenda. Just a human connection to help people get through their darkest moments.

Contact Information
13 11 14

Suicide Call Back Service is a national 24/7 telehealth provider that offers free professional phone and online counselling for people living in Australia. You do not require a medical referral to initiate contact.

Contact Information
1300 659 467

VAHS have established a free and confidential counselling service for Aboriginal and Torres Strait Islander Peoples. Yarning SafeNStrong (YSNS) is available to people and families who need to have a yarn with someone about their wellbeing. They have culturally suitable counsellors you can yarn safely with ‘who get it’, no matter how big or small the challenge. Yarning SafeNStrong helpline is available 24/7 and they offer support with: social and emotional wellbeing, financial wellbeing, medical support including COVID-19 testing, drug and alcohol counselling and rehab services

Contact Information
1800 959 563
ysns@vahs.org.au
@YarningSafenStrong

AMES Settling Into Work offers tailored job-searching assistance, career guidance, and post-placement support to ensure that you are well-prepared and ready to succeed in your new position.

Contact Information
13 AMES (13 2637

This program provides in-depth preparation and support to both refugees and people seeking asylum who are either currently studying at university, or looking to restart their professional career in Australia.

Contact Information
info@cs.org.au

Given the Chance is an initiative of the Brotherhood to help disadvantaged job seekers gain employment and training in a wide range of fields. They have a vast network of employers, meaning there is a huge range of roles on offer.

Contact Information
GTCrecruitment@bsl.org.au

Fitted for Work helps women in Australia to become work ready, gain secure employment, and experience success in their careers. They are committed to providing a safe space for all women, gender diverse and non-binary job-seekers. They welcome clients of all ages, cultures, ethnicities, bodies and abilities. They offer a diverse range of services, workshops, and one-to-one appointment.

Contact Information
03 9662 4289
info@fittedforwork.org

West@work provides personalised support to help you avoid the risks of long-term unemployment and find a job that is right for you. They can link you to industry and connect you to employers who are hiring within your local area.

Contact Information
(03) 9689 3437
info@wcig.org.au

CREATE is an award-winning research centre that helps people from a refugee background rebuild their careers through access to education and meaningful employment. They support over 300 highly skilled migrants through world-leading research programs.

Contact Information deakincreate@deakin.edu.au

The Employment Empowers program supports young people from refugee and migrant backgrounds who are looking to secure meaningful work and fulfill their potential. The program engages volunteer mentors to work 1:1 with young people, supporting and encouraging them towards finding employment, pursuing their career goals, and succeeding in the Australian workplace.

Contact Information
info@cmy.net.au

Multicultural Service Officers (MSOs) at Services Australia support culturally and linguistically diverse (CALD) people accessing government payments and services, including Centrelink, Medical and Child Support. Services Australia also provides arrival and settlement support to refugees and humanitarian entrants arriving in Australia, including information about rights and obligations and support with referrals to services. The local Multicultural Service Officer for the Sunshine area is Van Nguyen (Contact details below).

Contact Information
0460 000 495 MSO.VICTAS@servicesaustralia.gov.au

Many Coloured Sky and QRASP provide a capacity building plan for QRASP that enables and supports queer asylum seekers and refugees as leaders, advocates and support workers

Contact Information
+61 432 356 145
peersupport@manycolouredsky.org

Emergency relief supports you during times of financial hardship. Regardless of your circumstances, their program offers a flexible service to help you get back on your feet.

Contact Information
03 9689 3515

Life Without Barriers supports refugees and asylum seekers who are living in the Australian community, while their immigration status is resolved.

Contact Information
(03) 8752 8500 NISS_SRSS_Intake@lwb.org.au

They deliver a range of human services that connect individuals, families and children from diverse backgrounds with opportunities – from settlement support, to disability programs, community engagement initiatives and training and employment pathways.

Contact Information
1800 749 174
 jobsvictoria@ssi.org.au

AMES Australia provides various types of accommodation support to newly arrived refugees and asylum seekers based on need.

Contact Information
13 AMES (13 2637)

VincentCare’s Ozanam House in North Melbourne is a modern and safe location where people experiencing homelessness are given every opportunity to access housing, health and social support services relevant to their individual needs.

Contact Information
03 8327 7400

Pride in Place helps lesbian, gay, bisexual, trans and gender diverse, intersex, asexual and queer people find housing. They support LGBTQIA+ folk who are homeless, at risk of homelessness or living in housing that is unsafe, insecure or too expensive.

Contact Information
1800 825 955
info@prideinplace.org.au

Australia’s largest provider of free specialist legal assistance to people seeking asylum, refugees and disadvantaged migrants.

Contact Information
03 9413 0101

Q+Law provides a free state-wide safe entry point to accessing legal assistance for all individuals who identify as part of LGBTIQA+ communities. Individuals identifying as LGBTIQA+ can contact our service for initial advice, information or referral. Our service is available over the phone, online or in person.

Contact Information

(03) 9968 1002 
qlawadmin@fls.org.au

West justice provides free legal help to people in the Western suburbs of Melbourne. West Justice can help with a broad range of everyday legal problems including consumer disputes, credit and debt, family law and family violence, fines, motor vehicle accidents, tenancy, youth criminal law and more.

Free telephone interpreter services are available.

Contact Information
61 3 9749 7720
admin@westjustice.org.au

Rainbow Door supports people of all ages and identities with issues that may include suicidal thoughts, family and intimate partner violence (including elder abuse), alcohol and other drugs, relationship issues, sexual assault, social isolation, mental health and wellbeing.

Contact Information
1800 729 367

QLife provides anonymous and free LGBTIQ+ peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.

Contact Information
1800 184 527

Ready 2 Change is a drug and alcohol specific brief counselling intervention (one to six sessions) and is delivered over the phone by qualified mental health professionals. Weekend and after-hours appointments are available.

Contact Information
1800 737 732

This hub is dedicated to all LGBTIQA+ people - those who struggle, those who have survived, those who are carers and those who have passed.

1800RESPECT is available for free, 24 hours a day, 7 days a week to support people impacted by domestic, family or sexual violence. They provide confidential counselling and support.

Contact Information
1800 737 732

They aim to offer and assist in services that are not accessible to some. Supporting their community in therapy, cosmetic treatments, hormone therapy & surgery.

Contact Information
info@iamme.org.au

QRASP is a growing community of LGBTQI+ refugees and people seeking asylum, a peer led social support group that meets regularly for activities, excursions, workshops and trainings, referrals, connections, networking, and emotional and practical support, and a “queer family” for both QRASP members and their friends and allies. QRASP is based in Melbourne and has members across Victoria.

Contact Information
+61 432 356 145
peersupport@manycolouredsky.org

Queer Sisterhood Project is a peer-run support and advocacy group aimed to provide a space of community and belonging to queer refugee women.

Contact Information
queersisterhood@gmail.com

The Asylum Seeker & Refugee Health Hub (The Hub) provides comprehensive primary health care and specialist mental health services to people seeking asylum who are Medicare-ineligible or who have Medicare but no income.

Contact Information
(03) 9508 7000 healthhub@cabrini.com.au

Run by students and staff at the Australian College of Applied Professions (ACAP), the ACAP Clinic offer a range of psychology, counselling and social work services to the community free of charge.

Contact Information
clinic@acap.edu.au

Monash Health Refugee Health and Wellbeing service provides comprehensive primary care services together with tertiary services including infectious diseases, paediatrics and psychiatry.

Contact Information
(03) 9792 8100

CoHealth is a not-for-profit community health organisation. We provide essential health services in Melbourne's CBD, and northern and western suburbs.

Contact Information
03 8398 4100

When you need caring, professional health advice around the clock, NURSE-ON-CALL can put you directly in touch with a registered nurse. Available 24 hours a day, 7 days a week, while maintaining anonymity.

Contact Information
1300 60 60 24

Docdir is a database for LGBTIQ+ friendly clinicians in the area.

Contact Information
hello@docdir.org.au

Welcome Here Directory is a directory of organisations and employers committed to welcoming, including, celebrating and making a positive difference for LGBTQ+ people

The Asylum Seeker & Refugee Health Hub (The Hub) provides comprehensive primary health care and specialist mental health services to people seeking asylum who are Medicare-ineligible or who have Medicare but no income.

Contact Information
(03) 9508 7000 
healthhub@cabrini.com.au

The Monash Health Gender Clinic is the specialist public health service for the Trans, Gender Diverse and Non-Binary community in Victoria.

Contact Information
(03) 9556 216 
genderclinic@monashhealth.org